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Service Advisor/Administrators required in Kildare

Reference:0203/2017 Location:Kildare
Category:Service Advisor Employment Type:

Fitzpatricks Garage Group, established in 1951, operates a number of car dealerships covering Counties Kildare, Laois, Carlow and Offaly and holding franchises for Hyundai, Opel, Honda and Mercedes Benz and are authorised repairers for Toyota and Lexus.

They wish to recruit 2 Service Advisor/Administrators for their multi-franchise Service Departments based in Kildare Town and Naas.

Responsibilities will include;
Assist in the day to day administration and management of our busy Service Department
Dealing with customers in a courteous and professional manner
Appointment bookings, Job scheduling and liaising with our customers and internal departments
Preparation of Repair Estimates, final invoicing and processing and settlement of warranty claims
Maintain product and technical knowledge across our full range of franchises
Job status monitoring and customer communication
Work with our After-sales teams to ensure agreed targets and deadlines are met
 
The successful candidates will have;
Minimum of 2 – 5 years experience in a similar position, in a franchised motor dealership
Be highly motivated and able to work on their own initiative
Previous experience in the motor industry is essential
Excellent interpersonal and organizational skills
Strong Computer Skills including MS Office and CDK/Kerridge
Demonstrate a strong interest and knowledge of the motor industry
Full, clean driving licence
 
Attractive terms will be offered to the successful candidates. For the successful applicants, we are offering secure, permanent positions in a company, committed to growth and continuous development and training.
 
If you are interested in this position and believe you can make a significant contribution to our business please forward your CV to S.Lyons@fitzpatricksgarages.ie