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Management :: Skillnet Consumer Law- & GDPR 22nd Nov. few places still available

Course Date: 22/11/2017 Location: Killashee House Hotel Naas
Start Time: 9 .30 am Member Cost: €73.80 inc VAT @ 23% (€60 plus 13.80 VAT)
End Time: 1.30 pm Non Member Cost: €123 inc VAT @ 23% (€100 plus 23 VAT)
Duration Half Day Course Capacity 20

Course Information

The objective of this course is to provide a clear understanding of the key aspects of Consumer legislation that apply when dealing with retail customers in the Irish Motor Industry, whether it’s buying or selling a new or used vehicles or carrying out servicing and repairs.  

The course is essential for Business Owners, General Managers, Sales and Aftersales Managers, and Sales & Service staff, who wish to gain a valuable insight into the potential legal pitfalls from the Retail Motor Industry perspective.  

Course Content will include:

Contract Law

  • Sale of Goods and Supply of Services Act
  • Consumer information obligations
  • Unfair Terms in Consumer Contracts Regulations
  • Sales Contracts/Vehicle Sales Order Forms/Trade Sales

Competition Law

  • 2002 Act (as amended)
  • Competition Authority – role and responsibility
  • Competition Law – Do’s and Don’ts

Data Protection Acts 1988 and 2003 (GDPR)

  • Definitions under the Act; data, personal data, sensitive personal data, data subject, data controller, data processor, processing
  • Registration with Data Protection Commissioner
  • Data Protection in the Motor Industry
  • Responsibilities of data controller or processor 
  • Sanctions

Social Media – Law of Defamation
22nd November 2017 

Trainers: Matthew Austin and Cian Clinch - Hayes Solicitors 

Skillnets is a state funded, enterprise led support body promoting & facilitating training & upskilling through networks, the Training Networks Programme (TNP) 2016, also provides funding to job-seekers to access, free of charge, relevant industry specific training programme.