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SIMI Training Programmes

Course Date: 22/11/2017

KEY ELEMENTS OF CONSUMER LAW and GDPR (Data Protection) 

The objective of this course is to provide a clear understanding of the key aspects of Consumer legislation that apply when dealing with retail customers in the Irish Motor Industry, whether it’s buying or selling a new or used vehicles or carrying out servicing and repairs.  

The course is essential for Business Owners, General Managers, Sales and Aftersales Managers, and Sales & Service staff, who wish to gain a valuable insight into the potential legal pitfalls from the Retail Motor Industry perspective.   

 

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In the retail Motor Industry relying on vehicle sales as the profit engine of the business is unreliable. Sales are affected by many factors outside of the Manager’s control; economic conditions, the availability of credit, inflation, increased taxation and manufacturer incentives.   With annual new vehicle sales now over 100,000, Owner Managers and Dealer Principals cannot afford to miss a single sales opportunity, be it in the Sales, the Service or the Parts department.

 

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The programme is aimed at managers in the motor industry who are:
• newly appointed or
• motor industry managers without any specific managerial training or qualification.

Participants attending the programme will develop essential managerial and personal skills and will also gain an understanding of the major issues in key functional areas such as Finance, Strategy Development, Conflict Management, Employment Law, Project Planning, People Management, Staff Selection and Development and Time Management.

The programme will broaden your management perspective of the total motor industry business, a strategic requirement even if you may have had several years’ technical or specialist expertise prior to moving into your present managerial role. This programme is designed, developed and presented in association with the SIMI, the Irish Management Institute.

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Management

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SIMI WILL LAUNCH ITS 2017 TRAINING PROGRAMME IN EARLY 2017 - INCLUDING AN UPDATED PROGRAMME OF SIMI SKILLNET SUPPORTED TRAINING COURSES 

THANKS TO ALL THE MEMBERS WHO AVAILED OF SIMI TRAINING DURING 2016 AND WE LOOK FORWARD TO WORKING WITH YOU IN THE COMING YEAR TO DELIVER ENTERPRISE LED-INDUSTRY SPECIFIC TRAINING FOR YOU AND YOUR STAFF

 

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NEW SIMI Skillnet 

This highly interactive training workshop is aimed at owners and managers who need to broaden their understanding of the scope of Employment Law in Ireland and how it impacts on the effective and efficient operation and management of a Motor Industry Business.

Mistakes made by employers about many areas of employment legislation can potentially be very costly, so a sound understanding of the main areas of relevant employment law is essential for every employer/general manager. 

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SIMI is delighted to announce that we have been approved for Skillnet funding for 2016.  A new programme of SIMI Skillnet courses will be launched in February/March 2016 and in the meantime please contact Margaret O'Shea SIMI Skillnet Network Manager with any training needs issues.

Email:training@simi.ie 

Telephone:01-6761690

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