Complaint Form

Please read notes below before completion of this complaint form:

  • The following are outside the scope of the SIMI Consumer Complaints Service
    • Complaints which are the subject of instituted Court proceedings..
    • Complaints which are the subject of manufacturers’ warranty claims.
  • You should contact senior management of the company prior to submitting a formal complaint to SIMI.
  • A Copy of this form will be sent to the Member Company for a response.

Complaint Form

Contact Details

Details of Company You Are Making This Complaint Against

Vehicle Details

General Complaint Details

Solution

Relevant documents are those that provide evidence of the transaction, e.g.: receipts, contracts, quotes, invoices, correspondence, emails, advertisements, copies of web pages and photos. If you have electronic copies of your documents, you can add up to five attachments to your complaint below. Only documents in Word, PDF or JPEG formats will be accepted. Please note file size attachments are restricted to 8mb.

If you do not have electronic copies of your documents, you can print a copy of the completed form include copies of your documents and send to: SIMI Consumer Complaints Service, 5 Upper Pembroke St, Dublin 2.

Declaration

I declare that the above information is true and correct to the best of my knowledge. I agree that the information I have given in this form and any attached documents may be used or disclosed by SIMI to the dealer I am making this complaint about and all other parties involved in this complaint.

You must fill in all elements marked with an asterisk *

Post

Download and complete the SIMI complaint form and mail it to: SIMI Consumer Complaints Service, 5 Upper Pembroke St, Dublin 2.