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SIMI Training Programmes

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Course Date: 15/06/2017

VEHICLE SALES TRAINING 2017 - 15th & 16th June 

For Whom: This intensive 2 day training workshop is idal for new or inexperienced Vehicle Sales Staff.

Objectives:  To develop the trainee's understanding of the vehicle sales process and enhance their skills and knowledge, enabling them to work effectively, successfully and profitably within a new or used vehicle sales business in Ireland.

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Course Date: 12/06/2017

Workshop Objectives:

Following the success of the Aftersales Profitability Workshop in 2016 the Franchise Dealers Committee identified a need among their sector for a similar event to focus on Used Car Sales Management Profitability in 2017.

This one day Used Car Sales Management Profitability Workshop will provide delegates with the practical skills, knowledge and competencies to work profitably, professionally and competently as Used Car Sales Managers within the retail motor industry

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Course Date: 24/05/2017

CUSTOMER SERVICE AND COMPLAINT HANDLING TRAINING COURSE 

Who Should Attend

Excellence in customer service doesn't come about easily. It needs to be carefully defined, planned and managed. The focus should be on delivering great service every day, across every interaction you have both internally and externally.    This high impact programme will focus on delivering practical training to customer service advisors, sales, parts, service repair, administration and finance staff to equip them to deliver Customer Service Excellence

 

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Course Date: 23/05/2017

Mistakes when dealing with VAT and VRT can be costly – significant changes to the treatment of VAT in the Motor Industry have happened in recent years and it is essential that you and your staff are aware of the correct procedures and are up to date.  SIMI revise the content and format of this training programme on an ongoing basis to ensure that it meets the needs of members by dealing with areas such as the New Scheme providing for an Export Repayment of VRT which is available since 8th April 2013 - Used car imports, and the treatment of pre-registered vehicles - the difference between demonstrators/pre-registered for own use and those that are put out to car hire.  The programme is suitable for accounts and sales staff in retail garages.  Each topic will be examined and explained in detail and there will be ample time for questions and answers.

The Trainer Jimmy Rynhart, Director of Indirect Tax at BDO is an expert in this area with many years of experience of working with Motor Industry Businesses.

 

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Course Date: 18/05/2017

SIMI SKILLNET ADVANCED SALES TRAINING

This is an advanced course aimed at those individuals who want to enhance their existing sales skills and knowledge, with aspirations to work at a more senior level within a successful sales department in the Irish market

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Course Date: 15/05/2017

Overall Aim and Objectives: The objective of this one day training course is to provide trainees with the skills and competencies to work professionally as a Parts Advisor in the retail Motor Industry in Ireland

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Course Date: 10/05/2017

This SIMI SKILLNET course is for any automotive technician expected to diagnose vehicle system faults and test electrical circuits or components. Automotive oscilloscopes are being increasingly utilised for the confirmation of faults and are now an essential piece of equipment for any workshops. The ability to test the signals passing between electronic systems and the respective actuators and sensors is now a routine skill set. This course is an introduction to the skills required in using a typical Automotive Oscilloscope for fault diagnosis. 

The SIMI Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills.  PLEASE NOTE: Skillnets is a state funded, enterprise led support body promoting and facilitating training and upskilling through networks, the Training Networks Programme (TNP) 2016, also provides funding to job-seekers to access, free of charge, relevant industry specific training programmes.  For more information contact Margaret O’Shea at email: training@simi.ie    

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Course Date: 04/05/2017

For Whom: This course is aimed at Test Centre Managers and/or the individual within the Test Centre who has overall responsibility for the day to day administration and supervision of the Test Centre operation. 

FULLY BOOKED 

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Course Date: 25/04/2017

Mistakes when dealing with VAT and VRT can be costly – significant changes to the treatment of VAT in the Motor Industry have happened in recent years and it is essential that you and your staff are aware of the correct procedures and are up to date.  SIMI revise the content and format of this training programme on an ongoing basis to ensure that it meets the needs of members.  The programme is suitable for accounts and sales staff in retail garages.  Each topic will be examined and explained in detail and there will be ample time for questions and answers.

The Trainer Jimmy Rynhart, Director of Indirect Tax at BDO is an expert in this area with many years of experience of working with Motor Industry Businesses.

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Course Date: 12/04/2017

For Whom: This course is aimed at the non-tester Test Centre Supervisor/Competent person/owner who has the overall responsibility for the day to day administration of a Light and/or Heavy CVRT Business.   The objective of the training is to enhance the skills and competencies of the trainees in order that they may understand and implement the RSA guidelines and successfully manage the VTN/CVRT Supervision Plan within their Test Centre.

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