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SIMI Training Programmes

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Course Date: 18/10/2017

SIMI SKILLNET ADVANCED SALES TRAINING

This is an advanced course aimed at those individuals who want to enhance their existing sales skills and knowledge, with aspirations to work at a more senior level within a successful sales department in the Irish market

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Course Date: 18/10/2017

The Minimum Competency Code sets out the minimum standard required by law for persons providing advice on or arranging financial products for consumers. Persons or entities who fail to meet the minimum standard required by the Code will not be permitted to provide advice to consumers on retail financial products, such as Payment Protection Insurance or to arrange retail financial products for consumers. Accredited individuals are required to complete 15 hours formal CPD annually. SIMI Consumer Credit CPD modules are designed specifically for accredited individuals (‘grandfathered’ and qualified) in the motor industry who have attained and continue to satisfy the specified minimum competency code (Minimum Competency Code 2011).    

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Course Date: 16/10/2017

VEHICLE SALES TRAINING 2017 - 16 & 17th October  

For Whom: This intensive 2 day training workshop is idal for new or inexperienced Vehicle Sales Staff.

Objectives: To develop the trainee's understanding of the vehicle sales process and enhance their skills and knowledge, enabling them to work effectively, successfully and profitably within a new or used vehicle sales business in Ireland.

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Course Date: 10/10/2017

Mistakes when dealing with VAT and VRT can be costly – significant changes to the treatment of VAT in the Motor Industry have happened in recent years and it is essential that you and your staff are aware of the correct procedures and are up to date.  SIMI revise the content and format of this training programme on an ongoing basis to ensure that it meets the needs of members by dealing with areas such as the New Scheme providing for an Export Repayment of VRT which is available since 8th April 2013 - Used car imports, and the treatment of pre-registered vehicles - the difference between demonstrators/pre-registered for own use and those that are put out to car hire.  The programme is suitable for accounts and sales staff in retail garages

 

The Trainer Jimmy Rynhart, Director of Indirect Tax at BDO is an expert in this area with many years of experience of working with Motor Industry Businesses.

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Course Date: 19/09/2017

CUSTOMER SERVICE AND COMPLAINT HANDLING TRAINING COURSE 

Who Should Attend?
Excellence in customer service doesn't come about easily. It needs to be carefully defined, planned and managed. The focus should be on delivering great service every day, across every interaction you have both internally and externally. This high impact programme will focus on delivering practical training to customer service advisors, sales, parts, service repair, administration and finance staff to equip them to deliver Customer Service Excellence

 

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Course Date: 13/09/2017

Modules 1   

This CPD course is designed specifically for accredited individuals (‘grandfathered’ and qualified) in the motor industry who have attained and continue to satisfy the specified minimum competency code (Minimum Competency Code 2011), and who:

  • Provide advice to consumers on retail financial products, including Payment protection insurance, or
  • Arrange or offer to arrange retail financial products for consumers.

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Course Date: 08/09/2017

The objective of this training course is to provide trainees with the skills and knowledge to effectively, efficiently operate with confidence as a Service Advisor/Receptionist in the retail Motor Industry in Ireland. 

 

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Course Date: 29/08/2017

This half day course can be delivered at regional venues subject to sufficient numbers. If you are interested in attending please contact Margaret O'Shea at SIMI for detail  of next course. Email: training@simi.ie

Mistakes when dealing with VAT and VRT can be costly – significant changes to the treatment of VAT in the Motor Industry have happened in recent years and it is essential that you and your staff are aware of the correct procedures and are up to date. SIMI revise the content and format of this training programme on an ongoing basis to ensure that it meets the needs of members by dealing with areas such as the New Scheme providing for an Export Repayment of VRT which is available since 8th April 2013 - Used car imports, and the treatment of pre-registered vehicles - the difference between demonstrators/pre-registered for own use and those that are put out to car hire. 

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Course Date: 15/08/2017

August 9th & 10th 2017 Course Fully Booked
NEXT COURSE 15th-16th August 2017 - FULLY BOOKED                            

This two day day course is for all technicians and workshop supervisors who may be involved in the maintenance and service of hybrid and electric vehicles.

 

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Course Date: 17/07/2017

FEEDBACK FROM MEMBERS AT THIS EVENT ON 12th JUNE HAS BEEN EXCELLENT AND ITS HIGHLY RECOMMENDED - JUST 5 PLACES LEFT FOR EVENT ON MONDAY 17th JULY AT CLARION HOTEL, LIFFEY VALLEY - SO BOOK NOW TO AVOID DISAPPOINTMENT

5/7/17

Workshop Objectives:
Following the success of the Aftersales Profitability Workshop in 2016 the Franchise Dealers Committee identified a need among their sector for a similar event to focus on Used Car Sales Management Profitability in 2017.

This one day Used Car Sales Management Profitability Workshop will provide delegates with the practical skills, knowledge and competencies to work profitably, professionally and competently as Used Car Sales Managers within the retail motor industry

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